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Live Help 123 is a feature rich live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; real time tracking to monitor a visitor's activity on your web site; canned replies for frequently asked questions; etc. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php