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| BridgeTrak Help Desk Software 7.0 Build 167 |
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Program system requirements: Pentium Processor700mhz+, 512MB RAM, 80mb
New in this version: Build 167 offers a number of product fixes including asset search and permisisons, knowledgebase calander, and more
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Size
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45.12 MB |
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License |
Demo |
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Price
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995.00 USD |
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Downloads
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1 |
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Operating System
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WinXP,Windows2000,Windows2003 |
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Languages
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Developer
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ScriptLogic (Pittsburgh PA Office) (» more programs) |
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| BridgeTrak Help Desk Software Program Releases History | |
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| Software: |
BridgeTrak Help Desk Software 7.0 Build 166
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| Update date: |
2007-11-19 13:58:00 |
| Release Notes: |
Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download |
| Software: |
BridgeTrak Help Desk Software 7.0 Build 163
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| Update date: |
2007-09-21 06:40:00 |
| Release Notes: |
Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download |
| Software: |
BridgeTrak Help Desk Software 7.0 Build 160
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| Update date: |
2007-02-28 03:02:00 |
| Release Notes: |
Build 160 offers additional product features such as the ability to edit the logo in the "Issue Ticket Report or expanding the amount of criteria able to be defined in the Query Manager. A number of product fixes such as the license verification when upgrading from a previous version. |
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